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Hotel San Agustín Urubamba & Spa

Hotel San Agustín Urubamba & Spa, Urubamba
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Cookies Policy

This policy describes how we can use cookies on our website. We respect the right to privacy. Any personal information voluntarily given on this website will be treated with the appropriate standards of security and confidentiality and in accordance with the data protection Colombian laws.

WHAT ARE COOKIES?
Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are sent back to the originating web page on each visit or to another website that recognizes Cookies. Cookies allow a web page to recognize the user's device. There are different types of Cookies and each one has a different purpose.

WHAT TYPES OF COOKIES CAN BE USED ON THIS WEBSITE?
STRICTLY NECESSARY COOKIES
Strictly Necessary Cookies are essential for you to move around the website and use the features. We use these Cookies to deliver the services that you have specifically requested.
EXAMPLES OF THE STRICT NEED FOR COOKIES TO BE USED IN THIS PLACE:
Bookassist session cookie Preserves the user's session.

PERFORMANCE COOKIES
Performance Cookies are Cookies that collect information about how visitors use a website, that is, which pages are visited the most. We use these Cookies to collect information anonymously from the pages you have visited.

EXAMPLES OF PERFORMANCE COOKIES THAT MAY BE USED ON THIS SITE:
Google Analytics: A web analytics service provided by Google, Inc. ("Google"). This service uses cookies. Cookies help the website to analyze how visitors to our website use the site. The information generated by the cookie about your use of the website (including the IP address) will be directly transmitted and filed by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing other services related to website activity and Internet use. Google may transmit said information to third parties when required by law, or when said third parties process the information on Google's behalf. Google will not associate your IP address with any other data available to Google. You can reject the use of cookies, by selecting the appropriate settings on your browser, however, keep in mind that if you do so, you may not be able to use the full functionality of the website. By using the website and allowing Cookies to be enabled, you consent to the processing of your information by Google in the manner and for the purposes established above.

FUNCTIONAL COOKIES
Functional Cookies allow the website to remember choices made by the user (name, address, language). We use cookies to remember the decisions made and thus improve the experience of our users.

EXAMPLES OF FUNCTIONAL COOKIES THAT MAY BE USED ON THIS SITE:
Engine Expression Cookie: maintains user preferences, such as language.

ADVERTISING COOKIES
Advertising cookies are the cookies that are used to deliver ads that are more relevant to the interests of users. They remember that a user has visited a website before. They are often linked to the functionality of the site. We use these cookies to collect information about your browsing habits in order to advertise relevant to your interests

PERSONALIZED ADVERTISING
If you have Cookies enabled, we will present you with relevant advertisements to our website. Google and other providers show our advertisements across different sites on the Internet. If you have cookies enabled, you can see advertising on other websites.

THIRD PARTY COOKIES
We can install third-party cookies on our website. Third-party cookies are cookies that are set by a domain other than the website that is being visited by the user. If a user visits a website and another entity sets a cookie through that website, this would be what we call a third-party cookie.

EXAMPLES OF THIRD PARTY COOKIES THAT MAY BE USED ON THIS SITE:

Adobe Omniture: collects statistical information about how visitors use the website.

Google Adwords: collects statistical information on use and conversion.

Google Remarketing: Allows advertising to users who have visited the site.

Facebook: social media sharing.

The cookies we use allow us to improve our website and offer a more personalized service. If, after providing personal information, you need a copy or you want to discuss, correct or delete something, please contact us.

If you do not want to receive cookies, you can modify your browser settings; the Help function in your browser explains how to change these settings. You can also visit www.aboutcookies.org, which contains complete information on how to manage cookies on a wide variety of desktop browsers.

Please note that by blocking cookies, you may not be able to use the full functionality of this website, in particular, the use of the booking engine to complete a reservation.

Hotel San Agustín Urubamba & Spa, Urubamba
  • Av. Ferrocarril S/N Urubamba, Cusco, Perú.
  • Privacy Policy

    Privacy Policy

    • Company Name: Hoteles San Agustín
    • CIF / RUC
    • E-mail: Info1@hsaperu.com

    GENERAL CONDITIONS
    The privacy and confidentiality of user information is important. We are committed to maintaining the privacy and security of user information. We may update this policy from time to time, so please check back frequently. The hotel will not disclose identifiable user information to third parties without your consent.

    WHAT INFORMATION IS COLLECTED? HOW DO WE USE IT?
    We take the utmost care to ensure that the personal information we collect is not used in an inappropriate way. You may want to receive information about our hotel, participate in one of our promotions or subscribe to our email. In this case we will ask for information such as your name, email address, postal address and / or telephone number.
    Should you choose to provide us with this information, we will only use it for the specified purpose. The information collected can be used to: Enter your email address in our promotions, send marketing communications or surveys, answer questions or suggestions, improve the quality of your visit to our. You can contact the hotel via email. Info1@hsaperu.com

    SECURE RESERVATIONS
    If you decide to make a reservation online, you will be linked to a booking interface and booking engine provided by our reservation management system, Roiback. We understand that security continues to be the number one concern for online consumers and we have chosen our booking engine with care. All information sent to this site, if in an SSL session, encrypted and protected against third parties. Roiback is certified as compliant with PCI DSS (Payment Card Industry Data Security Standards).

    THE PROTECTION OF YOUR INFORMATION
    We want to ensure that visitors to our website feel confident about using it to plan and book accommodation. The Hotel is committed to protecting the information we collect. The hotel has implemented a security program to keep the information that is stored in our systems protected against unauthorized access. Our site is in a secure environment. Site servers / systems are configured with industry standard data encryption, scrambling, technologies and firewalls. When personal information is entered during the reservation process, or during an email to the client, your data is protected by Secure Socket Layer (SSL) technology to guarantee secure transmission.

    PRIVACY AND PARENTAL CONTROL
    Please note that the hotel has not designed this Site for, and does not intend for it to be used by, anyone under the age of 18. Consequently, this site should not be used by anyone under the age of 18. Our privacy policy prohibits us from accepting users who are under the age of 18. The hotel specifically requests that persons under the age of 18 do not use this Site or provide information to the site. Should the hotel inadvertently acquire personal information or other data from users under the age of 18, the Hotel will not knowingly provide this data to third parties for any purpose, and any further disclosure would be due to the fact that the user under the age of 18 You have used the Site for years and submitted personal information without request or authorization from the hotel.

    LINKS PROVIDED TO OTHER SITES
    The hotel can provide links to a number of other websites that may offer useful information and services. However, these sites may not follow the same privacy policy as that of the Hotel. Therefore, we are not responsible for the privacy policies or actions of third parties, including, without limitation, any website owner whose sites can be reached through this site. We urge you to contact the parties that control these sites or access their online policies for relevant information about their data collection practices and privacy policies before submitting any personal or other sensitive data.

    CONSENT TO THIS PRIVACY POLICY
    Use of the Siteweb implies consent on your behalf and on behalf of others you are representing and whose information you are submitting (if any), to this Online Privacy Policy and the terms of use of this site, including collection and use of information by the hotel, as described in this statement.

    POLICY MODIFICATIONS
    The hotel reserves the right to modify this Privacy Policy at any time and publish the changes without specific notification to users of the Site.

    CONTACT WITH THE HOTEL
    In case of any questions about this Privacy Policy, please contact the Hotel.

    SECURITY, PRIVACY POLICY AND COOKIES APPLIES TO THE WEBSITE OF OUR HOTEL. PRIVACY POLICY

    PRIVACY POLICY
    This privacy policy applies to the Roiback website and reservation system.
    We respect your privacy. This is why we have taken the time to disclose our information collection practices and our privacy policy. Please take the time to review this document.
    Why is so much information required?
    To facilitate the reservation process, the relationship between client and establishment and to be able to offer both improvements in the use of the system in the future.
    All the data of our clients are treated with the utmost confidentiality and are never passed on to third parties without permission.

    For what purpose (s) do we store information?
    • Complete or support an activity, namely the reservation process or electronic voucher purchase process
    • Voluntary client registration process.
    • Statistical use of the system to facilitate improvements
    • No other use made of the information collected, in particular, the information is never passed on to third parties without permission.

    Who has access to the requested information?
    • Roiback
    • The establishments where the client has made his reservation.
    • The banking entities and financial services that make transactions possible.
    • The legal authorities when they authorize it to do so.

    What access do we guarantee our clients to the data they have provided us with about themselves?
    • We give them access to all the information provided at all times

    If you believe that our website is collecting incorrect information, please contact us at the address provided.
    To contact our hotel, please see the contact details on our website.

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